StrideUp is authorised and regulated by the Financial Conduct Authority. This means customers will receive a certain standard of care and advice. It also means if by any chance we were to get things wrong, and it's not resolved within a certain timeframe, you can refer a complaint to the Financial Ombudsman Service.

StrideUp is a member of the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the FSCS if we cannot meet our obligations. Advising and arranging of Home Purchase Plans is covered for up to 100% of the first £85,000. For further information, please refer to www.fscs.org.uk.